Our policy, in accordance with current regulations, is to grant you the right to return any item purchased at www.ferrovertical.com within 14 days of receiving it.
You do not have to provide any explanation, any item, purchased at www.ferrovertical.com, returned in its original packaging, sealed and in perfect condition will be accepted without further processing.
Within a maximum period of 10 days from the receipt of the return, www.ferrovertical.com commits itself to refund it.
Before returning the product, you must inform the Customer Service Department at cliente:firstname.lastname@example.org.
If the reason for the return is that the returned item is defective or does not correspond to what was requested in the order,